Privacy Policy

Effective Date: July 27, 2026
Last Updated: July 27, 2026

Preventive Medicine Anti-Aging & Chelation Therapy, LLC, also referred to in this Privacy Policy as “PMAACT,” “Preventive Medicine,” “we,” “us,” or “our,” respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit PMAACT.com, use our online shop, create an account, place an order, communicate with us, subscribe to communications, complete a website form, or otherwise interact with our website and online services.

1. Business Information and Locations

PMAACT operates healthcare clinics in California and Georgia.

Beverly Hills Clinic

Preventive Medicine Anti-Aging & Chelation Therapy
8693 Wilshire Boulevard, PH 300
Beverly Hills, California 90211
Phone: 310-303-1200
Email: infoBH@pmaact.com

Ringgold Clinic

Preventive Medicine Anti-Aging & Chelation Therapy
148 Cobb Parkway
Ringgold, Georgia 30736
Phone: 706-891-1200
Email: infoRing@pmaact.com

Online Shop Customer Service

Email: contact.pmaact@gmail.com
Phone: 706-891-1200

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• PMAACT.com and related webpages
• The PMAACT online shop
• Online checkout
• Customer accounts
• Website contact forms
• Product inquiries
• Customer-service communications
• Email and text-message communications
• Cookies, pixels, analytics, and similar technologies
• Online advertising and social-media interactions
• Order processing, shipping, and fulfillment

This Privacy Policy does not replace PMAACT’s separate Notice of Privacy Practices governing protected health information.

3. Healthcare and Medical Information

PMAACT is a healthcare provider. Information PMAACT creates or receives in its capacity as a healthcare provider may be protected health information governed by the Health Insurance Portability and Accountability Act, commonly known as HIPAA, and other applicable federal and state healthcare privacy laws.

Medical information associated with services provided through our California clinic may also be protected by California healthcare privacy laws, including the California Confidentiality of Medical Information Act.

Our separate Notice of Privacy Practices explains how PMAACT may use and disclose protected health information, your rights concerning that information, and how to contact us regarding medical-record privacy.

Information submitted through the online shop, general website forms, cookies, advertising tools, or ordinary customer-service communications may not be protected by HIPAA unless it is received or maintained by PMAACT in its capacity as a healthcare provider.

Please do not submit urgent medical information, detailed medical histories, laboratory results, prescription information, Social Security numbers, payment-card numbers, or other highly sensitive information through:

• The online shop
• General website contact forms
• Ordinary email
• Social-media messages
• Product reviews
• Unsecured text messages

Use the appropriate patient portal or contact the applicable clinic directly when communicating about your medical care.

Do not use the website or online shop for a medical emergency. Call 911 or seek immediate emergency medical assistance.

4. Personal Information We Collect

The personal information we collect depends on how you interact with us.

A. Contact and Identification Information

We may collect:

• First and last name
• Billing address
• Shipping address
• Email address
• Telephone number
• Account username
• Account login credentials
• Communications preferences

B. Order and Commercial Information

We may collect:

• Products viewed
• Products purchased
• Shopping-cart contents
• Order history
• Order number
• Discounts or promotional codes used
• Shipping method
• Delivery status
• Product reviews
• Customer-service requests
• Refund, replacement, damaged-product, or shipment claims

C. Payment and Transaction Information

Payments may be processed by third-party payment processors.

Payment and transaction information may include:

• Billing name
• Billing address
• Payment-card type
• Limited payment-card details, such as the last four digits
• Transaction amount
• Transaction date
• Payment authorization status
• Refund or chargeback information

We generally do not directly retain complete payment-card numbers or card security codes when those details are processed by a third-party payment provider.

D. Website, Device, and Internet Activity

We and our service providers may automatically collect:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Device identifiers
• Cookie identifiers
• Advertising identifiers
• Referring website
• Pages viewed
• Products viewed
• Links clicked
• Shopping-cart activity
• Date and time of access
• Approximate geographic location
• Website interactions
• Email-opening and link-click activity
• Information about website errors or performance

E. Communications

We may collect information you provide when you:

• Submit a website form
• Contact customer service
• Email us
• Call us
• Send a text message
• Request product information
• Submit feedback
• Participate in a survey
• Leave a review
• Communicate through social media
• Request an appointment or discovery call

F. Health-Related Information You Voluntarily Provide

You may voluntarily provide health-related information when asking about a product or service, including information concerning:

• Allergies
• Medications
• Medical conditions
• Symptoms
• Pregnancy or nursing
• Previous treatments
• Treatment goals
• Adverse reactions
• Product sensitivities

The online shop and general customer-service channels are not substitutes for a medical evaluation. Product questions involving your health should be discussed with an appropriately licensed healthcare professional.

G. Marketing and Advertising Information

We may collect:

• Advertising campaigns viewed
• Advertisements clicked
• Forms submitted in response to advertisements
• Products or services of interest
• Communication preferences
• Responses to marketing messages
• Social-media interactions
• Source or campaign information connected to an inquiry

5. Sources of Personal Information

We may collect personal information:

• Directly from you
• From your browser or device
• From our website and online-shop platform
• From payment processors
• From shipping and fulfillment providers
• From analytics providers
• From advertising providers
• From social-media platforms
• From email and text-message providers
• From fraud-prevention and security providers
• From publicly available sources
• From another person acting with your permission
• From our clinics when legally permitted and operationally necessary

We will combine website, shop, and clinical information only as permitted by applicable privacy and healthcare laws.

6. How We Use Personal Information

We may use personal information to:

• Operate and maintain PMAACT.com
• Operate the online shop
• Process and fulfill orders
• Process payments
• Verify transactions
• Ship products
• Provide delivery updates
• Send order confirmations
• Maintain customer accounts
• Respond to questions
• Provide customer service
• Investigate lost, damaged, defective, or incorrect orders
• Process legally required refunds or replacements
• Schedule requested calls or appointments
• Communicate about products and services
• Provide requested information
• Maintain records of transactions
• Prevent fraud and unauthorized activity
• Protect the security of our website and systems
• Diagnose website errors
• Improve website performance
• Improve products, services, and customer experience
• Analyze website traffic
• Measure advertising and marketing performance
• Personalize website content
• Send marketing communications when permitted
• Maintain communication preferences
• Comply with legal, tax, accounting, and regulatory requirements
• Respond to subpoenas, court orders, or lawful government requests
• Establish, exercise, or defend legal claims
• Enforce our Terms of Service and other policies
• Protect the rights, safety, property, and security of PMAACT, our patients, customers, employees, and others

We will not use information submitted through the online shop to diagnose a condition or make a treatment recommendation without an appropriate clinical interaction.

7. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, software development kits, and similar technologies.

These technologies may be used to:

• Keep the website functioning
• Maintain shopping-cart contents
• Maintain login sessions
• Remember preferences
• Process checkout activity
• Prevent fraud
• Improve website security
• Understand website usage
• Measure traffic
• Analyze website performance
• Measure email engagement
• Measure advertising effectiveness
• Personalize content
• Display or evaluate advertising

Types of Cookies

Cookies may include:

Essential cookies: Necessary for website operation, security, checkout, account access, and shopping-cart functionality.

Preference cookies: Remember selections, settings, and communications preferences.

Analytics cookies: Help us understand how visitors use the website.

Advertising cookies: May be used to measure advertisements, understand campaign performance, or provide more relevant advertising.

You may be able to control cookies through your browser settings or through a cookie-preference tool made available on the website.

Disabling certain cookies may prevent parts of the website or online shop from functioning properly.

8. Browser Privacy Signals

Some browsers offer privacy signals, including Global Privacy Control.

Where required by applicable law and supported by our systems, we will process legally recognized browser-based opt-out preference signals.

Because there is no universally accepted standard for all “Do Not Track” signals, the website may not respond to every browser-based Do Not Track request.

9. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

A. Website and E-Commerce Providers

We may disclose information to providers that host, maintain, secure, or operate our website and online shop.

B. Payment Processors

We may disclose transaction information to payment processors, banks, and fraud-prevention providers to process and verify payments.

C. Shipping and Fulfillment Providers

We may disclose your name, delivery address, contact information, order information, and shipping selections to carriers and fulfillment providers.

D. Communications Providers

We may disclose information to service providers that help us send:

• Order confirmations
• Delivery updates
• Email messages
• Text messages
• Appointment reminders
• Customer-service communications
• Marketing communications

E. Analytics and Advertising Providers

We may disclose website, device, advertising, and interaction information to providers that assist with:

• Website analytics
• Advertising measurement
• Marketing attribution
• Campaign management
• Audience measurement
• Website optimization

F. Professional Advisers

We may disclose information to:

• Attorneys
• Accountants
• Auditors
• Insurers
• Consultants
• Compliance advisers

G. Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Comply with a subpoena, court order, or legal process
• Respond to a lawful government request
• Investigate fraud or illegal activity
• Prevent physical or financial harm
• Enforce an agreement or policy
• Protect the rights, safety, security, or property of PMAACT or others
• Establish, exercise, or defend legal claims

H. Business Transactions

Personal information may be disclosed or transferred in connection with:

• A merger
• Acquisition
• Financing
• Reorganization
• Sale of assets
• Bankruptcy
• Change in ownership
• Similar business transaction

I. At Your Direction

We may disclose information when you request or authorize us to do so.

10. Sale and Sharing of Personal Information

We do not sell personal information in exchange for money.

Depending on how website analytics, advertising technologies, and social-media tools are configured, certain disclosures may be considered a “sale,” “sharing,” or use for targeted advertising under applicable state privacy laws, even when no money is exchanged.

Where applicable law provides a right to opt out, you may submit an opt-out request through:

• Any “Your Privacy Choices” or similar link available on the website
• A legally recognized browser-based opt-out signal
• The contact information listed in this Privacy Policy

We do not knowingly sell or share the personal information of individuals under 16 years of age.

11. Email Communications

We may send:

• Order confirmations
• Shipping information
• Customer-service messages
• Security notices
• Account notices
• Appointment-related communications
• Requested information
• Promotional or marketing emails

You may unsubscribe from promotional email by using the unsubscribe link included in the message.

Unsubscribing from promotional email will not prevent us from sending necessary transactional, customer-service, appointment, account, safety, or legal communications.

12. Text Messages

When you provide a mobile telephone number and the required consent, we or our service providers may send text messages concerning:

• Orders
• Deliveries
• Customer service
• Requested information
• Appointments
• Account activity
• Products and services
• Promotions, where permitted

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out of promotional text messages. Reply HELP for assistance.

Consent to receive promotional text messages is not a condition of purchasing a product or receiving healthcare services.

Opting out of promotional messages does not prevent us from sending communications that are legally permitted or necessary to complete a requested transaction or service.

13. Payment Security

We use commercially reasonable administrative, technical, and physical safeguards intended to protect personal information.

We may use third-party payment processors that maintain their own security and privacy practices.

No method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee absolute security.

You are responsible for:

• Maintaining the confidentiality of account credentials
• Using a secure password
• Restricting access to your account and device
• Promptly notifying us of suspected unauthorized activity

14. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions
• Fulfill orders
• Maintain customer accounts
• Provide customer service
• Maintain tax and accounting records
• Prevent fraud
• Maintain security
• Resolve disputes
• Enforce agreements
• Comply with legal and regulatory obligations
• Establish, exercise, or defend legal claims

Retention periods depend on:

• The type of information
• The reason it was collected
• The nature of our relationship with you
• Legal requirements
• Accounting requirements
• Security considerations
• Dispute-resolution needs

Protected health information and medical records may be retained under separate federal and state healthcare record-retention requirements.

15. Your Privacy Rights

Depending on where you live and whether a particular privacy law applies to PMAACT, you may have the right to:

• Confirm whether we process your personal information
• Request access to personal information
• Request a copy of certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request data portability
• Request information about categories of information collected
• Request information about categories of recipients
• Opt out of the sale of personal information
• Opt out of the sharing of personal information
• Opt out of targeted advertising
• Opt out of certain automated profiling
• Limit certain uses of sensitive personal information
• Withdraw consent where processing is based on consent
• Appeal a decision concerning a privacy request
• Receive equal service and pricing when exercising privacy rights

Privacy rights are subject to applicable legal limitations and exceptions.

For example, we may retain information when reasonably necessary to:

• Complete a transaction
• Fulfill an order
• Detect fraud
• Maintain security
• Comply with law
• Maintain required business or medical records
• Exercise free-speech rights
• Establish or defend legal claims
• Perform an internal use reasonably aligned with your expectations

16. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, the California Privacy Rights Act, and other California laws if those laws apply to PMAACT.

These rights may include the right to:

• Know the categories of personal information collected
• Know the categories of sources
• Know the purposes for collecting or using information
• Know the categories of third parties receiving information
• Access specific pieces of personal information
• Correct inaccurate personal information
• Delete certain personal information
• Opt out of sale or sharing
• Limit certain uses or disclosures of sensitive personal information
• Receive equal treatment when exercising privacy rights

During the preceding 12 months, PMAACT may have collected the categories of information described in Section 4, used them for the purposes described in Section 6, and disclosed them to the categories of recipients described in Section 9.

PMAACT does not use or disclose sensitive personal information for the purpose of inferring characteristics about an individual except as permitted or authorized by applicable law.

California residents may also request information concerning certain disclosures of personal information to third parties for their own direct-marketing purposes, where applicable.

17. Submitting a Privacy Request

To submit a privacy request, contact:

Email: contact.pmaact@gmail.com
Phone: 706-891-1200

You may also mail a request to:

Preventive Medicine Anti-Aging & Chelation Therapy, LLC
Attn: Privacy Request
148 Cobb Parkway
Ringgold, Georgia 30736

Please clearly state that your communication is a “Privacy Request.”

Include enough information for us to understand and process your request, but do not include complete payment-card numbers, passwords, or unnecessary medical information.

18. Identity Verification

We may need to verify your identity before fulfilling a privacy request.

Verification may require us to confirm information reasonably related to your prior interactions with PMAACT, such as:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order number
• Other account or transaction information

We will use information provided for verification only as reasonably necessary to process and document the request.

We may deny or limit a request when we cannot reasonably verify the requester’s identity or when an applicable legal exception applies.

19. Authorized Agents

Where permitted by applicable law, an authorized agent may submit a privacy request on your behalf.

We may require:

• Written proof of the agent’s authority
• Verification of your identity
• Confirmation that you authorized the request
• A valid power of attorney, where applicable

20. Appeals

Where applicable law provides a right to appeal a decision concerning a privacy request, you may submit an appeal using the contact information in Section 17.

Please write “Privacy Request Appeal” in the subject line or at the beginning of your request.

21. Non-Discrimination

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Exercising a privacy right will not result in:

• Denial of goods or services
• Different prices or rates
• A different level or quality of service

This does not prohibit legally permitted loyalty, discount, or incentive programs that comply with applicable law.

22. Children’s Privacy

The online shop and website are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the online shop.

Products may be purchased only by adults who are legally capable of entering into a binding agreement.

If you believe a child has submitted personal information through the website, contact us so we can investigate and take appropriate action.

Healthcare information concerning minors is handled according to applicable federal and state healthcare privacy laws and is addressed separately in PMAACT’s Notice of Privacy Practices.

23. Third-Party Websites and Services

Our website may contain links to websites, social-media platforms, payment services, shipping providers, maps, videos, or other services operated by third parties.

Third parties maintain their own privacy policies and practices.

PMAACT is not responsible for the privacy, security, availability, accuracy, or content of third-party websites or services.

Review the applicable third-party privacy policy before providing personal information.

24. Social Media

When you interact with PMAACT through a social-media platform, the platform may collect and use information according to its own privacy policy.

Information you post publicly may be visible to others.

Do not post medical information, order information, account credentials, payment information, or other sensitive information in public comments or social-media posts.

25. Product Reviews and Testimonials

If you submit a product review, testimonial, photograph, video, or other content, information included in that submission may be displayed publicly.

Do not include:

• Medical-record information
• Full names of other individuals
• Telephone numbers
• Email addresses
• Home addresses
• Account information
• Payment information
• Other sensitive personal information

We may moderate, decline, or remove content that creates privacy, legal, regulatory, or safety concerns.

26. United States Operations

PMAACT operates in the United States.

Personal information may be processed and stored in the United States and in other locations where our service providers operate.

Privacy laws in those locations may differ from the laws in your jurisdiction.

27. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we update the policy, we will post the revised version on PMAACT.com and update the “Last Updated” date.

Where required by law, we may provide additional notice of material changes.

The version posted when you interact with the website will govern that interaction, except where applicable law requires otherwise.

28. Contact Us

Questions about this Privacy Policy, online-shop information, or website privacy may be directed to:

Online Shop and Website Privacy

Email: contact.pmaact@gmail.com
Phone: 706-891-1200

Beverly Hills Clinic

Preventive Medicine Anti-Aging & Chelation Therapy
8693 Wilshire Boulevard, PH 300
Beverly Hills, California 90211
Phone: 310-303-1200
Email: infoBH@pmaact.com

Ringgold Clinic

Preventive Medicine Anti-Aging & Chelation Therapy
148 Cobb Parkway
Ringgold, Georgia 30736
Phone: 706-891-1200
Email: infoRing@pmaact.com

For questions or requests involving medical records, protected health information, or patient privacy rights, please refer to PMAACT’s separate Notice of Privacy Practices or contact the clinic where you received care.